1. How long does shipping take?
Orders are typically processed within 2–5 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.
2. Do you offer custom or personalized engraving?
Yes! We specialize in custom laser engraving and personalized products. You can provide your custom text, logo, or design during the ordering process.
3. Can I see a proof before my order is made?
For certain custom orders, a digital proof may be provided before production begins to ensure your design looks exactly how you want.
4. What materials can be laser engraved?
We work with a variety of materials including wood, metal, leather, acrylic, glass, and more depending on the product selected.
5. What if my order arrives damaged or incorrect?
If your order arrives damaged or there is an issue with customization, please contact us within 7 days of delivery with photos and your order number so we can help resolve the issue quickly.